Refund and Returns Policy

Home ยป Refund and Returns Policy

Last updated: January 15, 2024

Thank you for shopping at Innozone Mall. We value your satisfaction and strive to provide a seamless shopping experience. Please take a moment to review our refund and returns policy.

1. NO RETURN, NO EXCHANGE, NO REFUND POLICY

We regret to inform you that we do not accept returns, exchanges, or provide refunds for any products purchased through our website. All sales are final. Please ensure that you carefully review your order before completing the purchase.

2. DAMAGED OR DEFECTIVE PRODUCTS

In the rare event that you receive a damaged or defective product, please contact us immediately via email at info@innozonemall.com or through WhatsApp at +94777228225. We will work with you to provide a resolution, which may include a replacement or refund, depending on the circumstances.

3. SHIPPING TIME

We aim to process and ship orders within 3-7 working days from the date of purchase. Please note that this timeframe may vary based on your location and other factors. Once your order has been shipped, you will receive a confirmation email with tracking information.

4. CANCELLATION POLICY

As orders are processed promptly, cancellations are not generally accepted. If you need to cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request. However, we cannot guarantee cancellations for orders that are already in the shipping process.

5. CONTACT INFORMATION

If you have any questions about our refund and returns policy, please contact us at:

6. CHANGES TO THIS POLICY

We reserve the right to update or modify this refund and returns policy at any time. Changes will be effective immediately upon posting on our website. Please check this page periodically for updates.

Thank you for shopping at Innozone Mall. We appreciate your understanding and cooperation regarding our refund and returns policy. If you have any concerns or inquiries, please do not hesitate to contact us.

Scroll To Top
Close
Close

Shopping Cart

Close

Shopping cart is empty!

Continue Shopping