Business Name: Innozone Mall
Website: https://innozonemall.com
Contact: +94 729 228 225 | info@innozonemall.com
Effective Date: 16/06/2025
At Innozone Mall, we take pride in delivering your gifts with care and efficiency. Here’s everything you need to know about how we handle deliveries:
🚚 Delivery Timeline
- Processing Time: Orders are processed within 1–2 working days after confirmation.
- Delivery Time: Standard delivery takes 3–7 working days depending on your location within Sri Lanka.
- Non-Delivery Days: Deliveries are not made on Poya days, Sundays, or public holidays.
📦 Delivery Partners
All orders are delivered through trusted third-party courier services. While we coordinate dispatch promptly, final delivery depends on the courier’s logistics.
📍 Delivery Coverage
We offer island-wide delivery across Sri Lanka.
💸 Delivery Charges
- Delivery fees are calculated based on your location and will be displayed during checkout.
- Free delivery promotions may apply for select items or orders over a certain value — details will be highlighted on the website when available.
📦 Packaging
All products are packed securely and, where applicable, gift-ready. We make sure your items arrive in excellent condition.
❗ Important Notes
- Please double-check your delivery address and contact number at checkout to avoid delays.
- Innozone Mall is not responsible for delays, loss, or damage caused by third-party courier services.
- If you experience any issues after dispatch, we’ll help coordinate with the courier to resolve them as quickly as possible.
📞 Need Help?
If you have questions about your delivery or want to track your order, feel free to reach out:
WhatsApp/Call: +94 729 228 225
Email: info@innozonemall.com